Hi, I’m Ryan Mercier — an experienced Osteopathic Manual Practitioner who has recently relocated to Kelowna from Ontario. I hold a four-year Bachelor of Science with a specialization in Psychology from Laurentian University and a four-year Master’s in Osteopathic Manipulative Sciences from the Canadian Academy of Osteopathy.
Growing up, I was always active and involved in sports, which naturally sparked my passion for human movement and biomechanics. This curiosity eventually evolved into a career focused on helping people move, function, and feel better by restoring balance and alignment to the body’s structure.
Over the years, I’ve worked with a wide variety of people — from children and seniors to athletes, desk workers, and tradespeople — and have seen consistent results across all systems of the body. Whether you’re dealing with musculoskeletal pain like sciatica, TMJ dysfunction, or chronic back pain; headaches or migraines; preparing for or recovering from surgery; managing digestive issues like IBS, bloating, reflux, or constipation; or navigating respiratory, hormonal, circulatory, lymphatic, or nervous system challenges — osteopathy offers a hands-on approach that supports your body’s natural ability to heal and self-regulate.
Osteopathy uses differential diagnosis to find the root cause of your symptoms, focusing on how one issue can lead to another. By treating the underlying cause, rather than just masking the symptoms, we help restore balance and support your body’s natural healing process.
Additionally, osteopathic treatments are covered under most benefit packages, making it easier for you to access the care you need.
I’m excited to be part of the Kelowna community and look forward to welcoming you to the clinic, hearing your story, and working together to help your body do what it’s meant to do — move with ease.
Hi, I’m Ryan Mercier — an experienced Osteopathic Manual Practitioner who has recently relocated ...
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Sophie graduated with a Master of Science in Physiotherapy with Distinction from Glasgow Caledonian University in 2023, after earning a Bachelor of Health Sciences degree from Wilfrid Laurier University.
Since then, she has been working in orthopaedics, gaining valuable knowledge and an understanding of the importance of a holistic approach to care. She uses a combination of techniques – such as exercises, education, and manual therapy to empower individuals to take control of their health and achieve their goals – whatever they might be!
To continuously expand her evidence-based practice, Sophie has taken courses on persistent pain, rotator cuff related shoulder dysfunction, and low back pain. She is passionate about fostering long-term wellness and helping others develop sustainable habits rather than relying on temporary fixes.
Originally from Ontario, Sophie now enjoys exploring the Okanagan in her free time. Her love for outdoor activities, such as hiking and skiing, complements her passion for travel and adventure.
Sophie graduated with a Master of Science in Physiotherapy with Distinction from Glasgow Caledoni...
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Austin is a recent graduate of the Okanagan Valley College of Massage Therapy diploma program, finishing up in November 2024. Born in the lower mainland, he was raised in Kelowna until graduating high school after which he spent a year living and working in Victoria. He developed a love for skiing from a young age, spending most weekends during his childhood with friends at Big White. In recent years he has swapped the higher impact sports for paddleboarding, rock climbing, and time spent in the gym. Austin likes to live slowly, spending time in or around the water in the summer, on a bike ride with friends, or reading at home with his cat Minnie.
He initially became interested in massage as a career when he was involved in a car accident at seventeen that left him concussed and with a fractured cervical vertebra. Receiving massage treatment was instrumental to his recovery. His love for working with his hands and his mind, along with personal experience with injury recovery, ignited a passion that was reinforced everyday during his education. New to the profession Austin has an interest in expanding his repertoire with instrument assisted techniques, he also has a passion for working on the neck and head owing to his own experiences.
He is excited to get to know you, meet you where you are at in your healing journey, and work with you to achieve the best possible results!
Austin is a recent graduate of the Okanagan Valley College of Massage Therapy diploma program, fi...
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Ariel graduated from Western University with her Masters of Physical Therapy in 2021. During her undergraduate degree in Biochemistry and Molecular Biology, she participated in numerous clubs and volunteered at a Physical Therapy clinic that specialized in concussion rehabilitation.
Quickly, she fell in love with the impact physical therapy could have on an individual’s life which instilled a passion for helping clients get back to the activities they enjoy.
Ariel regularly uses education, manual therapy, and exercise prescription to empower her clients and assist them in reaching their goals. She is also Complete Concussion Management certified allowing her to treat and educate those who have sustained a concussion. Fun fact: We no longer prescribe staying in a dark room! A gradual return to both physical and mental activity is key.
Ariel grew up in the small town of Williams Lake, but has grown accustomed to what the Okanagan has to offer. Some of her favourite activities include paddle boarding on the numerous surrounding lakes and going hiking with her Aussie Collie Doodle Ollie
Ariel graduated from Western University with her Masters of Physical Therapy in 2021. During her ...
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Jen graduated from the University of Alberta in 2005 with a Bachelor’s degree in Physiotherapy with distinction. Since graduation she has worked in private practice and has a particular interest in manual therapy and orthopaedics. Jen has completed extensive post-graduate training in manual therapy giving her the designation of Fellow of the Canadian Academy of Manipulative Physiotherapy (FCAMPT). She then went on to complete the course on the Integrated Systems Model which she combines with her manual therapy skills to provide her clients with a “whole person” treatment. Jen strongly believes in combining her treatments with other members of the team – Pilates, yoga, chiropractic and massage – to allow for whole body transformation. Jen loves to laugh and hopes that she can help inspire people back to their naturally healthy state.
Jen graduated from the University of Alberta in 2005 with a Bachelor’s degree in Physiotherapy wi...
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Originally from Calgary, Jaclyn has been involved in the fitness industry her whole life. She started out as a competitive dancer for 12 years before embarking on her fitness journey. A long with having a passion for dance, she started to have a passion for teaching fitness classes primarily barre. This lead her to become a full time instructor and personal trainer and loves every minute of what she does. She holds a personal training certification from ACE and a barre certification from IBBFA. She has also completed her Pilates Process Mat, Reformer, Cadillac and Injury courses. Jaclyn is excited to be a part of the Neu family in Kelowna & Vernon!
Originally from Calgary, Jaclyn has been involved in the fitness industry her whole life. She sta...
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Paulina graduated from the University of Toronto in 2019 with a Master’s in Physical Therapy. She has completed additional training in dry needling and pelvic floor physiotherapy. Paulina uses a combination of manual therapy, dry needling, soft tissue release, Mulligan techniques, exercise, and education in her treatment sessions. She enjoys treating the active population and has a special interest in treating runners, yogis, and climbers. Paulina has extensive experience treating prenatal and postpartum individuals. Paulina’s treatment style takes a patient-centered, evidence-based, biopsychosocial approach. She prioritizes patient goals and priorities when developing a treatment plan, and strives to help individuals return to activities that bring them joy as quickly and as safely as possible.
Paulina graduated from the University of Toronto in 2019 with a Master’s in Physical Therapy. She...
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